The timely settlement of issued invoices is the responsibility of the Client Company.
Bharat payroll operates on a prepaid model, generating monthly invoices at
the start of each month. The billing cycle spans from the first to the last day of the month
i.e. charges for calendar month for convenience of billing / payment operations both for
provider and client.
For clients starting services mid-month, the initial payment cycle will be prorated for
that month. Subsequent billing cycles will occur monthly (calendar month).
To ensure uninterrupted services, payments must be made within the first 7 days of each
month. Failure to comply may result in service termination. Bharat Payroll is
authorized to restrict or halt access to products and services for non-clearance of invoices
without any prior notice. The process of monitoring is automated in-order to give better and
quality service to the clients who are prompt in making the payments for the services /
products.
Any payment discrepancies, such as excess payments or incorrect amounts, should be
reported to enquiry@bharatpayroll.com or the designated ‘Account Manager’. The issues will be
addressed within 48 hours or 2 working days upon receiving the complaint. Specific inputs on
discrepancies may result in swift resolution.
If the Client Company chooses to terminate its engagement with Bharat payroll, no notice is required, and the account will be deactivated.
In cases requiring a refund, the Bharat payroll Team will strive to process
it within 7 working days, following all necessary diligence, documentation, and due
processes. Please note that after the refund processing, delays in the financial
infrastructure, including payment gateways and banks, may occur, leading to potential delays
in remitting the amount to the Client Bank Account. The tax portion if any collected from
the clients and are remitted to Tax Authorities can only be refunded after recovering from
the concerned tax authorities.
The above terms are subject to change from time to time and will be notified through our
web-site / emails / Invoice.
